Whilst we can deliver "off the shelf" courses, we'd invite you to discuss your training requirements with us so that we can fully assess them and build a programme of learning that exactly meets your needs and those of your organisation. Please do contact us to discuss the options that are available and when, where and how they can be delivered.


Currently taking bookings (16/17 April 2024)

Leadership for Impact: 
Ethics, Excellence & Empowerment

A 2-day course with the objective of developing managers to become effective leaders.  The course provides solid foundations for new and aspiring leaders, equipping them with the knowledge and skills required to lead with ethics, empathy, and effectiveness in today's workplace.  Full of interactive activities; group discussions, case studies, role-plays, and self-assessments, it will engage participants and enhance their learning experience.

We will define leadership and the various models leaders employ according to situation, stressing that leadership is fluid and requires different approaches depending on what the issue is and what outcome is required.  The course leaders will provide examples and context from their signifcant experience of leading in large organisations.  Delegates will be encouraged to consider personal leadership styles and conduct a Clarity 4D self-assessment tool to help them discover their own style.

Key themes of the course includes the importance of emotional intelligence as a leader and how to develop it, the need for empathy and understanding in leadership and how to resolve conflict and communicate effectively in all areas of business.  On Day 2 there will be a focus on resilience in leadership and how leaders can maintain their own wellbeing and that of their teams.

All delegates will receive a post course coaching session, either in person or online to assist their growth as a leader and help establish a plan for their ongoing development.  Additional coaching sessions can be provided if desired, at a discounted rate of 50% of the standard cost.

The course will be held at the wonderfully equipped Wallacespace Covent Garden, 53 Parker Street, London WC2B 5PT.

Course Cost: £795

This includes:

  • The 2-day course
  • An impressive breakfast and lunch with multiple options on both days
  • Unlimited refreshments (hot + cold drinks, sweets + snacks)
  • Provision of a bespoke Clarity 4D personality profile.
  • A post-course 1-2-1 executive coaching session (to be held within 3 months of the course).

To discuss booking a place, or for further details, please submit an enquiry via the Contact Us page or call us on 07941 882739.

Currently taking bookings (26/27 March 2024)

In conjunction with Secrets From A Coach we are delighted to offer a residential course.....

Ethical Leadership in Today’s Challenging World

A 2-day course for people in, or aspiring to, positions of authority, examining different levels and styles of leadership and how they might be effectively applied to obtain the best outcomes.  We will explore how it is perfectly reasonable, even advantageous, to incorporate different leadership styles according to the requirements of situation, task and team along with organisational need.  

The course will facilitate discussion with like-minded professionals. Delegates will be provided with bespoke personal profiles and a post course 1-2-1 coaching session to assist their growth as leaders.

The course will be held at Roffey Park Institute, Forest Road, Horsham. West Sussex RH12 4TB (close to Junction 11, M23) Roffey Park Institute | Executive Education.

There will be an evening session on Day 1, focusing on the importance of your own wellbeing and resilience as a leader in a challenging world.

The course will assist delegates in understanding what leadership entails and to recognise how good leaders can transform individuals, teams and organisations through the use of compassionate and ethical governance to deliver great results.  

It will develop awareness and understanding of different leadership styles and how they can be effectively employed daily, in real life situations. In particular there will be focus on the needs of the team, the organisation and yourself as an ever-evolving leader.

Cost: £795

This includes:

  • 2-day course
  • Evening wellbeing session led by Wishfish Coaching, focusing on resilience within leadership.
  • Provision of a bespoke Clarity 4D personality profile.
  • A post-course 1-2-1 executive coaching session (to be held within the following three months).
  • 1 night’s accommodation at Roffey Park Institute on 26th March including evening meal and breakfast.

To discuss booking a place, or for further details, please submit an enquiry via the Contact Us page or call us on 07941 882739.


We offer a range of bespoke coaching programmes from working privately with individuals to providing corporate packages for teams and departments within organisations. Prior to the commencement of any programme, we will discuss key objectives to ensure that the prime focus is aimed at helping people develop both as individuals and within the workplace.  Whilst there is no set limit to the number of coaching sessions, we recommend a minimum of three, set at regular intervals, to allow for reflection and growth.

Each individual coaching programme commences with the provision of a personal Clarity 4D profile to enable the client to see their dominant behaviours and psychological preferences from several viewpoints in order to gain greater awareness of the impact of those behaviours on others.  This is the ideal springboard into the coaching sessions, allowing clients to make conscious, informed choices about what is right for them in their development.  

Coaching sessions can be provided in person or remotely.

Effective, Ethical Leadership

A good leader is able to motivate others, setting clear direction and communicating effectively whilst conducting themselves with integrity and moral fortitude.  Such leaders can inspire individuals, groups and organisations to be the very best they can be and achieve successful outcomes.

Our training courses examine different facets of leadership and can be built according to your needs.  We explore the following key themes:


  • What is leadership?
  • Leadership styles
  • The practical application of leadership
  • The needs of the team / Team development
  • Motivating, influencing and inspiring others
  • How to develop emotional intelligence
  • Avoiding group think
  • Managing difficult conversations (effective communications)
  • Leading across generations
  • Leading with integrity
  • The diverse and inclusive Leader
  • Personal development for leaders
  • Developing staff for the benefit of the organisation
  • Supporting people through organisational change
  • Navigating change and uncertainty

Maximising Team Performance: Unlocking the Potential of Your Team

In today's dynamic and collaborative work environments, the ability to harness the strengths and diverse talents of your team is critical for success. This course is designed to empower you with the knowledge and skills needed to create a cohesive, high-performing team.

Key Course Highlights:

  • Understanding Team Dynamics: Learn how to identify the unique dynamics within your team, taking into account the different personalities, psychometrics, and energy levels of your team members. Gain insights into how these individual traits can impact team synergy.
  • Building Cohesion and Trust: Discover effective strategies for fostering trust and open communication among team members. Create a positive team culture that encourages collaboration, innovation, and mutual support.
  • Leveraging Strengths: Explore techniques for recognising and harnessing the individual strengths and talents of each team member. Learn how to align roles and responsibilities to maximize productivity and job satisfaction.
  • Effective Team Leadership: Develop leadership skills that promote motivation, goal alignment, and accountability within your team. Learn to lead by example and inspire others to achieve their best.
  • Conflict Resolution and Problem-Solving: Gain the tools and strategies to manage and resolve conflicts constructively, turning challenges into opportunities for growth. Learn problem-solving techniques that enhance decision-making and team problem-solving capabilities.
  • Continuous Improvement: Implement a culture of continuous improvement within your team, ensuring that it evolves and adapts to changing circumstances and challenges.

This course will give delegates the knowledge and techniques to create a harmonious, high-performing team that not only meets but exceeds its goals. Whether you are a team leader, manager, or an individual contributor looking to enhance team collaboration, this course will help you unlock your team's full potential.

There is an option to incorporate the use of Clarity 4D personality profiles within this course.  Profiles are hugely effective in enhancing team cohesion and ensuring efficiency in communications.

Effective Partnerships

A problem shared… Partnership working can be innovative and achieve successful outcomes that just wouldn’t be possible without a collaborative approach.  It does however require tact, diplomacy and the basic give and take considerations that all good relationships need.  With over 25 years’ experience of partnership working, we will provide you with the framework to work effectively in tandem with other organisations and bodies.


The sessions within the course focus on the following themes:


  • Aligning missions
  • When to partner and when to not (understanding risk)
  • Shared interests
  • Structure v Purpose
  • Culture clashes
  • Establishing common understanding
  • Collective leadership
  • Generating collaborative mindset
  • Relationship management
  • Output-focussed project management.
  • Guiding principles, challenges, and success factors within effective partnerships
  • Appreciation of the different types of leadership within effective partnerships
  • Appreciation of the drivers, societal roles and mindsets of different sectors
  • Understanding how to create agreements, implement, manage & review partnerships successfully


Strategic & Tactical Planning 

What do you want to achieve and how are you going to do it? Is there risk involved and, if so, how can you mitigate it?  Planning for successful outcomes may seem daunting, especially when you need to make fast time decisions that can significantly impact others.  Our course is designed to remove apprehension from developing and implementing good strategy.


The sessions within the course focus on the following themes:


  • Introduction to strategic planning
  • Strategy v Mission v Vision
  • Forming Strategic Vision
  • Strategic Partnerships
  • Strategic planning models
  • Managing Corporate Culture
  • Determining roles and responsibilities
  • SWOT Analysis
  • Problem Solving (& Models)
  • Managing Risk
  • Planning and risk management templates
  • Corrective action (review and revise)
  • Monitoring success
  • Mission Statements


Protecting and enhancing the lives of vulnerable people is one of the most rewarding things we can do.  As a former Head of the Surrey Police Multi Agency Safeguarding Hub (MASH) and a Domestic Abuse Mentor, Richard has worked in safeguarding for many years.  He is currently the Independent Chair of the Pan-Sussex Child Death Overview Panel (CDOP).  

These bespoke courses, focusing on the different areas within the safeguarding arena, are delivered with personal insights and experiences to help the learner understand the importance of protecting the health and wellbeing of children, young people and vulnerable adults and promote a trauma informed approach to this vital area of work.  This training is ideal for public sector organisations, companies working with young people and those in voluntary / charity sector.  The subject matter is well suited to delivery via seminar or webinar.


The key safeguarding areas covered are:

  • Statutory responsibilities
  • Partnership roles
  • Voice of the child
  • Adverse Childhood Experiences (ACES)
  • Signs and indicators
  • Prevent
  • Adults at risk
  • Recognising and reducing the risk of domestic abuse
  • DVDS / CSODS Schemes
  • Staking & harassment
  • Professional curiosity & professional challenge
  • Modern Day Slavery
  • Disclosure requirements

Diversity, Equal Opportunities & Inclusion

Equal opportunities aren’t a nice to have.  They’re a must have.  Diverse teams are happy teams and are more likely be successful.  Inclusivity within the workplace is good for individual and group wellbeing.  Our courses focus on how to meet the needs of a diverse workforce and how to utilise the skills and experience that all employees bring to an organisation to make it an innovative and encompassing place to work.


DE&I is a wide-ranging area of learning.  We offer a range of courses and workshops of varying lengths from introductory guidance to more detailed learning for managers and leaders. We would be happy to discuss your specific requirements and tailor our training requirements directly to your organisation’s needs.


Key areas covered include:


  • Protected characteristics
  • The Equality Act 2010
  • A Diverse and Inclusive Team
  • Unconscious bias
  • Diversity Self awareness
  • Prejudice
  • Stereotyping
  • Coping Strategies
  • Allyship
  • Inclusive leadership

Organisational Culture and Ethical Values

A strong moral compass is vital for an organisation to provide employees with a working environment in which they can feel safe and secure and develop and flourish.  Setting an ethical culture at work empowers staff and ultimately creates confidence in the organisation, allowing it to be seen as principled and trustworthy.  There have been notable examples nationally of organisational reputations being tarnished by a failure of leadership to grip poor conduct by staff.  This course explores how companies, leaders, managers, and supervisors can be role models for the standards of behaviour that will benefit all employees and how everyone has a stake in identifying and tackling unacceptable conduct in the workplace.


The sessions within the course focus on the following themes:


  • What is organisational culture?
  • Key steps to embedding an ethical organisational culture
  • The Seven Principles of Public Life
  • Commonly shared values
  • How to cultivate & sustain a positive culture
  • Communicating ethics
  • Acceptable behaviour in the workplace
  • Managing performance
  • Conflicts of personal interest
  • Whistleblowing
  • Counter corruption techniques

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